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Elements and Performance Criteria

1. Patrol premises
   • Visit control points and make routine telephone or radio calls to control room according to procedures.
   • Check security equipment for serviceability according to standard operating procedures.
   • Identify and report faults and damage to security equipment.
   • Monitor and identify risks to security during patrols and report observations.
2. Monitor security system
   • Set and verify electronic security and protection systems.
   • Report and record system malfunctions clearly and accurately and in the required format.
   • Identify all signals received and take action according to response procedures.
   • Maintain logbooks and reports in a clear, accurate and legible manner and in the required format.
3. Respond to security alarm calls
   • Interpret all alarm signals correctly, identify sources and causes of alarms and notify authorised staff.
   • Respond to alarms promptly and according to instructions and emergency procedures.
   • Use and interpret codes and call signs correctly in all radio and telephone communication.
   • Report incidents accurately and in the required format.
4. Patrol premises
   • Visit control points and make routine telephone or radio calls to control room according to procedures.
   • Check security equipment for serviceability according to standard operating procedures.
   • Identify and report faults and damage to security equipment.
   • Monitor and identify risks to security during patrols and report observations.
5. Monitor security system
   • Set and verify electronic security and protection systems.
   • Report and record system malfunctions clearly and accurately and in the required format.
   • Identify all signals received and take action according to response procedures.
   • Maintain logbooks and reports in a clear, accurate and legible manner and in the required format.
6. Respond to security alarm calls
   • Interpret all alarm signals correctly, identify sources and causes of alarms and notify authorised staff.
   • Respond to alarms promptly and according to instructions and emergency procedures.
   • Use and interpret codes and call signs correctly in all radio and telephone communication.
   • Report incidents accurately and in the required format.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using a range of different security systems and equipment for the purpose and in the manner intended and authorised

responding to signals and alarms with the correct action, urgency and process required by instructions and procedures

using communication codes and signals

recording and documenting observations and security information

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to monitoring premises

use of alarm systems and electronic monitoring equipment

alarm codes and signals used in the organisation

risks and the requirements for identifying and responding to them

requirements for incident records and reports

duty of care

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